Appointments Attendance
Introduction & Background
Understanding the frequency of missed appointments in SNEE footprints is crucial. This analysis endeavors to construct a model that captures the instances of missed appointments, allowing patients to re-enter the system at a later date.
Data Sources
The primary data for this analysis is derived from the extensive appointments dataset provided by NHS England, spanning from March 2022 to August 2024. While FY22 and FY23 were based on complete annual data, the assessment for FY24 is limited to the available data from April to August.
| Dataset used | Website URL | Download zip |
|---|---|---|
| Appointments dataset | NHS Digital - Appointments in General Practice | Regional CSV SuffolkNEEssex (Mar22 - Aug24) |
Methodology
Before the analysis, the data was pre-processed.
- Appointment months were converted into FY-years.
- Calculated the national averages and proportional representation for each appointment type.
1- Comparison with SNEE Area:
- Conducted a comparative analysis between the national averages and proportions with the SNEE area for fiscal years 2022, 2023, and 2024.
- Visualized the results through detailed comparison plots.
2- Detailed Proportion Analysis:
- Extracted proportions of attended, did not attend (DNA), and unknown appointments based on SUB-ICB, healthcare professional type (hcp_type), and appointment mode.
- Plotted the changes in did not attend (DNA) appointments over the years.
3- Correlation Matrix:
- Conducted a correlation matrix analysis to identify factors affecting the likelihood of DNA appointments in the SNEE area.
4- Identifying Appointment Trends:
- Explored if certain appointments are more likely to be missed.
- Conducted additional analysis on appointment types with higher likelihood of being missed.
This approach involves a comprehensive examination of various factors influencing appointment attendance, utilizing visualizations for better understanding. This structured analysis should provide valuable insights into missed appointments trends and potential influencing factors in the SNEE area.
Results and Inferences
1. Missed (DNA) appointments comparison of proportion and average (per month): SNEE-ICB and National average
| Year | Attended (Average, %) | DNA (Average, %) | Unknown (Average, %) | |||
|---|---|---|---|---|---|---|
| Nation wide | SNEE | Nation wide | SNEE | Nation wide | SNEE | |
| FY-2022 | 608,099 (91.21%) | 465,022 (93.22%) | 31,569 (4.63%) | 17,823 (3.51%) | 27,096 (4.17%) | 16,936 (3.27%) |
| FY-2023 | 628,297 (90.04%) | 481,801 (91.84%) | 31,723 (4.45%) | 16,480 (3.11%) | 38,692 (5.51%) | 27,284 (5.06%) |
| FY-2024 (Apr-Aug) | 629,349 (90.06%) | 493,590 (92.03%) | 30,356 (4.22%) | 15,572 (2.88%) | 40,010 (5.72%) | 27,752 (5.09%) |
Based on the above table:
- The average percentage of DNA appointments for SNEE-ICB is consistently lower than the National Average across all observed years
- Conversely, the average percentage of Attended appointments for SNEE-ICB is consistently higher than the National Average for each year, suggesting a more favorable attendance trend in SNEE.
Overall, these findings highlight the effectiveness of SNEE-ICB's initiatives in reducing missed appointments while promoting higher attendance rates compared to the national landscape.
The plot below confirms that the average number of attended/DNA appointments in SNEE is lower compared to other ICBs.
Breaking down appointment trends by SNEE Sub-ICB Areas
| SUB_ICB_LOCATION_CODE | FY_YEAR | Attended (%) | DNA (%) | Unknown (%) |
|---|---|---|---|---|
| Ipswich & East Suffolk (06L) | FY2022 | 93.62% | 2.79% | 3.59% |
| FY2023 | 91.44% | 2.79% | 5.77% | |
| FY2024 | 92.04% | 2.50% | 5.46% | |
| North East Essex (06T) | FY2022 | 91.16% | 4.91% | 3.92% |
| FY2023 | 90.65% | 3.85% | 5.50% | |
| FY2024 | 90.38% | 3.79% | 5.83% | |
| West Suffolk (07K) | FY2022 | 94.88% | 2.84% | 2.29% |
| FY2023 | 93.42% | 2.68% | 3.90% | |
| FY2024 | 93.67% | 2.36% | 3.97% |
- The sub-ICB North East Essex (06T) demonstrates the highest proportion of DNA appointments, suggesting a significant challenge in managing appointment attendance within this region.
- Conversely, the sub-ICB West Suffolk (07K) exhibits the maximum proportion of Attended appointments, indicating a strong performance in appointment adherence.
2. Did not attend appointments trends over Time/Years
Nation Wide
We can infer that -
- Nationally the missed appointments are consistent over years when appointment mode is Face to Face, home visit or telephonic.
-
Nationally inconsistencies is observed in appointments with unknown or video/online modes over the years.
-
Below graph represents the same information for SNEE-ICB areas
SNEE-ICB
3. To understand if Across staff groups & Sub-ICB, are some appointments more likely to be missed/attended
Below table shows the comaparison between proportion of appointments (Attended,DNA and Unknown) National vs SNEE, based on HCP type and Appointment mode
| TYPE | Attended | DNA | Unknown | ||||
|---|---|---|---|---|---|---|---|
| HCP_TYPE | APPT_MODE | Nation wide | SNEE | Nation wide | SNEE | Nation wide | SNEE |
| GP | Face-to-Face | 93.02% | 94.93% | 3.61% | 2.21% | 3.37% | 2.86% |
| Home Visit | 84.79% | 94.10% | 2.02% | 1.48% | 13.20% | 4.42% | |
| Telephone | 95.14% | 97.31% | 1.64% | 0.65% | 3.22% | 2.04% | |
| Unknown | 50.21% | 54.27% | 2.15% | 2.32% | 47.63% | 43.41% | |
| Video/Online | 89.91% | 93.06% | 0.80% | 0.88% | 9.30% | 6.06% | |
| Other Practice Staff | Face-to-Face | 87.68% | 89.53% | 6.99% | 4.95% | 5.33% | 5.52% |
| Home Visit | 82.84% | 89.38% | 3.16% | 3.22% | 14.01% | 7.40% | |
| Telephone | 92.03% | 95.14% | 3.38% | 1.20% | 4.59% | 3.66% | |
| Unknown | 41.40% | 47.27% | 2.94% | 3.10% | 55.67% | 49.63% | |
| Video/Online | 89.44% | 93.37% | 1.39% | 2.87% | 9.17% | 3.76% | |
| Unknown | Face-to-Face | 75.70% | 41.70% | 2.29% | 49.28% | 24.33% | 9.02% |
| Home Visit | 67.79% | 89.15% | 3.80% | 0.92% | 30.63% | 9.93% | |
| Telephone | 90.15% | 93.40% | 2.35% | 3.82% | 10.79% | 2.77% | |
| Unknown | 74.19% | 90.67% | 2.27% | 2.26% | 31.84% | 7.06% | |
| Video/Online | 79.00% | 100.00% | 2.73% | 2.76% | 21.19% | 18.84% | |
Major Highlights
- SNEE consistently outperforms national averages across most appointment modes and HCP types, especially in home visits and telephone appointments.
- Face-to-Face Appointments: High attendance rates with low DNA rates, but a small percentage of unknown outcomes.
- Home Visits: Moderate attendance rates with low DNA rates, but a notable percentage of unknown outcomes.
- Telephone Appointments: Very high attendance rates with minimal DNA rates and low unknown outcomes.
- Unknown Mode: Low attendance rates with a high percentage of unknown outcomes, indicating a need for better tracking.
- Video/Online Appointments: High attendance rates with very low DNA rates and a moderate percentage of unknown outcomes
4. Likelihood of Missing Appointments: from a combination of Sub-ICB, Staff type, Appointment type.
- To understand this in detail, we have generated a Correlation matrix between all the indicators under SNEE-ICB areas.
- Correlation between variables signifies the degree and direction of the relationship between them. It measures how changes in one variable correspond to changes in another. Correlation is measured on a scale from -1 to 1:
- Close to 1 shows a strong positive relationship: both variables move in the same direction or increase together.
- Close to -1 indicates a strong negative relationship: the variables move in opposite directions, means as one variable goes up, the other tends to go down.
- Around 0 suggests a weak or no clear relationship between the variables.
| Feature | Coefficient |
|---|---|
| Appointment Mode: Face-to-Face | 0.133321 |
| Appointment Mode: Unknown | 0.112205 |
| HCP Type: Other Practice Staff | 0.099106 |
| HCP Type: Unknown | 0.096461 |
| SUB ICB Location Code: 06L | 0.050065 |
| SUB ICB Location Code: 06T | 0.039058 |
| Appointment Mode: Video/Online | -0.047138 |
| Appointment Mode: Home Visit | -0.082667 |
| SUB ICB Location Code: 07K | -0.090500 |
| Appointment Mode: Telephone | -0.117008 |
| HCP Type: GP | -0.175618 |
- In summary, Appointment mode:Face-to-Face/Unknown, HCP Type: Unkown/Other practice staff, and specific location codes like '06L' have positive correlations with DNA appointments, indicating that these factors increase the chances of appointment being missed.
- While HCP Type:GPs, Appointment mode: home visits/telephone, and specific location codes like '07K' have weak negative correlations, therefore these factors will decrease the chances of appointment being missed
5. Creating YAML for results
Finally, the results were processed into a YAML file for the simulation application, providing proportions of DNA appointments by sub-ICB areas, HCP types, and appointment modes. - code "06L": Ipswich & East Suffolk, "07K": West Suffolk, "06T": North East Essex, corresponds to sub-areas under SNEE-ICB.
00L:
GP:
Face-to-Face: 0.0232
Home Visit: 0.0153
Telephone: 0.0096
Unknown: 0.0418
Video/Online: 0.0129
Other Practice staff:
Face-to-Face: 0.0587
Home Visit: 0.0177
Telephone: 0.0254
Unknown: 0.0393
Video/Online: 0.023
Unknown:
Face-to-Face: 0.0291
Home Visit: 0.008
Telephone: 0.0291
Unknown: 0.02
00N:
GP:
Face-to-Face: 0.032
Home Visit: 0.0231
Telephone: 0.0247
Unknown: 0.0034
Video/Online: 0.0323
Other Practice staff:
Face-to-Face: 0.0605
Home Visit: 0.0354
Telephone: 0.0456
Unknown: 0.0291
Video/Online: 0.0029
Unknown:
Face-to-Face: 0.0012
Home Visit: 0.0713
Telephone: 0.03
Video/Online: 0.0291
00P:
GP:
Face-to-Face: 0.0447
Home Visit: 0.0172
Telephone: 0.0201
Unknown: 0.013
Video/Online: 0.0005
Other Practice staff:
Face-to-Face: 0.0734
Home Visit: 0.018
Telephone: 0.0512
Unknown: 0.0023
Video/Online: 0.005
Unknown:
Face-to-Face: 0.0026
Home Visit: 0.0082
Telephone: 0.0738
Unknown: 0.0291
Video/Online: 0.0291
00Q:
GP:
Face-to-Face: 0.0432
Home Visit: 0.0072
Telephone: 0.0256
Unknown: 0.0291
Video/Online: 0.0034
Other Practice staff:
Face-to-Face: 0.0831
Home Visit: 0.0348
Telephone: 0.0608
Unknown: 0.0139
Video/Online: 0.0291
Unknown:
Face-to-Face: 0.0052
Home Visit: 0.0076
Telephone: 0.0291
00R:
GP:
Face-to-Face: 0.0526
Home Visit: 0.0089
Telephone: 0.0317
Unknown: 0.0065
Video/Online: 0.0291
Other Practice staff:
Face-to-Face: 0.0905
Home Visit: 0.0405
Telephone: 0.0473
Unknown: 0.0006
Video/Online: 0.0071
Unknown:
Face-to-Face: 0.0046
Home Visit: 0.0261
Telephone: 0.0416
Unknown: 0.0291
00T:
GP:
Face-to-Face: 0.0515
Home Visit: 0.0138
Telephone: 0.0401
Unknown: 0.0419
Video/Online: 0.0025
Other Practice staff:
Face-to-Face: 0.0943
Home Visit: 0.042
Telephone: 0.0594
Unknown: 0.0499
Video/Online: 0.0456
Unknown:
Face-to-Face: 0.0021
Home Visit: 0.1316
Telephone: 0.0221
Unknown: 0.019
Video/Online: 0.0291
00V:
GP:
Face-to-Face: 0.049
Home Visit: 0.0113
Telephone: 0.0263
Unknown: 0.022
Video/Online: 0.0291
Other Practice staff:
Face-to-Face: 0.0778
Home Visit: 0.0151
Telephone: 0.0289
Unknown: 0.0042
Video/Online: 0.0075
Unknown:
Face-to-Face: 0.0173
Home Visit: 0.0095
Telephone: 0.0013
Unknown: 0.0291
00X:
GP:
Face-to-Face: 0.0348
Home Visit: 0.0102
Telephone: 0.0256
Unknown: 0.0291
Video/Online: 0.1181
Other Practice staff:
Face-to-Face: 0.0635
Home Visit: 0.0199
Telephone: 0.0556
Unknown: 0.1377
Video/Online: 0.0009
Unknown:
Face-to-Face: 0.0555
Home Visit: 0.0092
Telephone: 0.0091
Unknown: 0.0291
Video/Online: 0.0291
00Y:
GP:
Face-to-Face: 0.0508
Home Visit: 0.0088
Telephone: 0.0226
Unknown: 0.0026
Video/Online: 0.0002
Other Practice staff:
Face-to-Face: 0.0889
Home Visit: 0.0414
Telephone: 0.0543
Unknown: 0.0063
Video/Online: 0.0007
Unknown:
Face-to-Face: 0.0008
Home Visit: 0.0165
Telephone: 0.0291
Unknown: 0.0291
Video/Online: 0.0291
01A:
GP:
Face-to-Face: 0.0416
Home Visit: 0.0209
Telephone: 0.0313
Unknown: 0.0033
Video/Online: 0.0291
Other Practice staff:
Face-to-Face: 0.078
Home Visit: 0.0483
Telephone: 0.0595
Unknown: 0.0036
Video/Online: 0.0022
Unknown:
Face-to-Face: 0.0034
Home Visit: 0.0093
Telephone: 0.0098
Unknown: 0.0291
Video/Online: 0.0291
01D:
GP:
Face-to-Face: 0.0473
Home Visit: 0.0105
Telephone: 0.0287
Unknown: 0.0291
Video/Online: 0.0036
Other Practice staff:
Face-to-Face: 0.0937
Home Visit: 0.0287
Telephone: 0.0926
Unknown: 0.1128
Video/Online: 0.0291
Unknown:
Face-to-Face: 0.0012
Home Visit: 0.0139
Telephone: 0.0386
Unknown: 0.0291
Video/Online: 0.0291
01E:
GP:
Face-to-Face: 0.0386
Home Visit: 0.0054
Telephone: 0.0194
Unknown: 0.0291
Video/Online: 0.0291
Other Practice staff:
Face-to-Face: 0.0716
Home Visit: 0.0154
Telephone: 0.0622
Unknown: 0.0032
Video/Online: 0.0291
Unknown:
Face-to-Face: 0.0769
Video/Online: 0.0291
01F:
GP:
Face-to-Face: 0.0357
Home Visit: 0.0141
Telephone: 0.0403
Unknown: 0.0077
Video/Online: 0.0012
Other Practice staff:
Face-to-Face: 0.0782
Home Visit: 0.0255
Telephone: 0.0874
Unknown: 0.0584
Video/Online: 0.0071
Unknown:
Face-to-Face: 0.0291
Home Visit: 0.0091
Telephone: 0.0497
Unknown: 0.0291
Video/Online: 0.0291
01G:
GP:
Face-to-Face: 0.0603
Home Visit: 0.0092
Telephone: 0.0278
Unknown: 0.0039
Video/Online: 0.0014
Other Practice staff:
Face-to-Face: 0.0968
Home Visit: 0.0583
Telephone: 0.0608
Unknown: 0.0116
Video/Online: 0.0016
Unknown:
Face-to-Face: 0.0009
Home Visit: 0.0161
Telephone: 0.0046
Unknown: 0.0291
Video/Online: 0.0291
01H:
GP:
Face-to-Face: 0.0289
Home Visit: 0.0087
Telephone: 0.0249
Unknown: 0.0064
Video/Online: 0.0004
Other Practice staff:
Face-to-Face: 0.0568
Home Visit: 0.0176
Telephone: 0.0444
Unknown: 0.0039
Video/Online: 0.001
Unknown:
Face-to-Face: 0.0048
Home Visit: 0.0096
Telephone: 0.0139
Unknown: 0.0291
Video/Online: 0.0291
01J:
GP:
Face-to-Face: 0.0404
Home Visit: 0.0173
Telephone: 0.0265
Unknown: 0.0053
Video/Online: 0.0291
Other Practice staff:
Face-to-Face: 0.0959
Home Visit: 0.0271
Telephone: 0.0614
Unknown: 0.0014
Video/Online: 0.0291
Unknown:
Face-to-Face: 0.9435
Home Visit: 0.0104
Telephone: 0.0044
Unknown: 0.0291
01K:
GP:
Face-to-Face: 0.0359
Home Visit: 0.009
Telephone: 0.0303
Unknown: 0.0159
Video/Online: 0.0291
Other Practice staff:
Face-to-Face: 0.0655
Home Visit: 0.0183
Telephone: 0.0562
Unknown: 0.0052
Video/Online: 0.0291
Unknown:
Face-to-Face: 0.0019
Home Visit: 0.0182
Telephone: 0.032
Unknown: 0.0291
Video/Online: 0.0291
01T:
GP:
Face-to-Face: 0.0329
Home Visit: 0.0091
Telephone: 0.0197
Unknown: 0.024
Video/Online: 0.0291
Other Practice staff:
Face-to-Face: 0.0804
Home Visit: 0.0191
Telephone: 0.052
Unknown: 0.034
Video/Online: 0.0291
Unknown:
Face-to-Face: 0.0455
Home Visit: 0.0333
Telephone: 0.0954
Unknown: 0.0291
Video/Online: 0.0291
01V:
GP:
Face-to-Face: 0.0274
Home Visit: 0.0114
Telephone: 0.0167
Unknown: 0.259
Video/Online: 0.0003
Other Practice staff:
Face-to-Face: 0.0607
Home Visit: 0.0152
Telephone: 0.0458
Unknown: 0.25
Video/Online: 0.001
Unknown:
Face-to-Face: 0.0007
Home Visit: 0.0071
Telephone: 0.0057
Unknown: 0.0291
Video/Online: 0.0291
01W:
GP:
Face-to-Face: 0.0403
Home Visit: 0.0097
Telephone: 0.024
Unknown: 0.0085
Video/Online: 0.0006
Other Practice staff:
Face-to-Face: 0.0726
Home Visit: 0.0555
Telephone: 0.0588
Unknown: 0.0291
Video/Online: 0.0291
Unknown:
Face-to-Face: 0.0202
Home Visit: 0.0138
Telephone: 0.0138
Unknown: 0.0291
Video/Online: 0.0291
01X:
GP:
Face-to-Face: 0.0373
Home Visit: 0.0115
Telephone: 0.0267
Unknown: 0.009
Video/Online: 0.0003
Other Practice staff:
Face-to-Face: 0.0726
Home Visit: 0.0181
Telephone: 0.0619
Unknown: 0.0052
Video/Online: 0.0004
Unknown:
Face-to-Face: 0.0104
Home Visit: 0.0201
Telephone: 0.1131
Unknown: 0.0291
Video/Online: 0.0291
01Y:
GP:
Face-to-Face: 0.0576
Home Visit: 0.0121
Telephone: 0.0331
Unknown: 0.0285
Video/Online: 0.0045
Other Practice staff:
Face-to-Face: 0.0881
Home Visit: 0.0527
Telephone: 0.0645
Unknown: 0.0335
Video/Online: 0.0007
Unknown:
Face-to-Face: 0.0169
Home Visit: 0.0102
Telephone: 0.0291
Unknown: 0.0262
02A:
GP:
Face-to-Face: 0.0477
Home Visit: 0.0114
Telephone: 0.0299
Unknown: 0.007
Video/Online: 0.02
Other Practice staff:
Face-to-Face: 0.0878
Home Visit: 0.0365
Telephone: 0.0575
Unknown: 0.0068
Video/Online: 0.0291
Unknown:
Face-to-Face: 0.2615
Home Visit: 0.0049
Telephone: 0.0363
Video/Online: 0.0291
02E:
GP:
Face-to-Face: 0.0206
Home Visit: 0.0329
Telephone: 0.0113
Unknown: 0.0275
Video/Online: 0.0191
Other Practice staff:
Face-to-Face: 0.0554
Home Visit: 0.047
Telephone: 0.0257
Unknown: 0.0207
Video/Online: 0.0181
Unknown:
Face-to-Face: 0.0291
Home Visit: 0.0667
Telephone: 0.0291
Unknown: 0.0201
02G:
GP:
Face-to-Face: 0.0232
Home Visit: 0.0171
Telephone: 0.0271
Unknown: 0.0291
Video/Online: 0.0291
Other Practice staff:
Face-to-Face: 0.0509
Home Visit: 0.0369
Telephone: 0.0504
Unknown: 0.0291
Video/Online: 0.0291
Unknown:
Face-to-Face: 0.0291
Home Visit: 0.0199
Telephone: 0.0291
Unknown: 0.0291
02H:
GP:
Face-to-Face: 0.0465
Home Visit: 0.0134
Telephone: 0.022
Unknown: 0.0105
Video/Online: 0.0111
Other Practice staff:
Face-to-Face: 0.0782
Home Visit: 0.0201
Telephone: 0.0405
Unknown: 0.0189
Video/Online: 0.0067
Unknown:
Face-to-Face: 0.0254
Home Visit: 0.016
Telephone: 0.0291
Unknown: 0.0301
02M:
GP:
Face-to-Face: 0.0321
Home Visit: 0.0096
Telephone: 0.0131
Unknown: 0.0291
Video/Online: 0.0291
Other Practice staff:
Face-to-Face: 0.0523
Home Visit: 0.0212
Telephone: 0.093
Unknown: 0.0064
Video/Online: 0.0291
Unknown:
Face-to-Face: 0.0006
Home Visit: 0.0207
Telephone: 0.0022
Unknown: 0.0291
Video/Online: 0.0291
02P:
GP:
Face-to-Face: 0.0253
Home Visit: 0.0446
Telephone: 0.0162
Unknown: 0.0601
Video/Online: 0.0397
Other Practice staff:
Face-to-Face: 0.056
Home Visit: 0.0199
Telephone: 0.025
Unknown: 0.0564
Video/Online: 0.0051
Unknown:
Face-to-Face: 0.0291
Home Visit: 0.0291
Telephone: 0.011
Unknown: 0.0273
02Q:
GP:
Face-to-Face: 0.0272
Home Visit: 0.0156
Telephone: 0.0114
Unknown: 0.0283
Video/Online: 0.0064
Other Practice staff:
Face-to-Face: 0.0543
Home Visit: 0.0249
Telephone: 0.0154
Unknown: 0.0463
Video/Online: 0.0046
Unknown:
Unknown: 0.0129
02T:
GP:
Face-to-Face: 0.0258
Home Visit: 0.0085
Telephone: 0.0105
Unknown: 0.0336
Video/Online: 0.0202
Other Practice staff:
Face-to-Face: 0.057
Home Visit: 0.0408
Telephone: 0.0208
Unknown: 0.0246
Video/Online: 0.0071
Unknown:
Face-to-Face: 0.0291
Home Visit: 0.0291
Unknown: 0.0201
Video/Online: 0.0291
02X:
GP:
Face-to-Face: 0.0446
Home Visit: 0.0128
Telephone: 0.0202
Unknown: 0.0207
Video/Online: 0.0204
Other Practice staff:
Face-to-Face: 0.0635
Home Visit: 0.0365
Telephone: 0.0247
Unknown: 0.0237
Video/Online: 0.005
Unknown:
Face-to-Face: 0.0291
Home Visit: 0.0328
Telephone: 0.0311
Unknown: 0.0285
Video/Online: 0.0291
02Y:
GP:
Face-to-Face: 0.0251
Home Visit: 0.0223
Telephone: 0.0076
Unknown: 0.0138
Video/Online: 0.0072
Other Practice staff:
Face-to-Face: 0.0496
Home Visit: 0.026
Telephone: 0.0198
Unknown: 0.0134
Video/Online: 0.0023
Unknown:
Face-to-Face: 0.0005
Home Visit: 0.0291
Telephone: 0.0016
Unknown: 0.0159
Video/Online: 0.0291
03F:
GP:
Face-to-Face: 0.0364
Home Visit: 0.0848
Telephone: 0.0085
Unknown: 0.0684
Video/Online: 0.0058
Other Practice staff:
Face-to-Face: 0.0844
Home Visit: 0.0329
Telephone: 0.0231
Unknown: 0.045
Video/Online: 0.0225
Unknown:
Face-to-Face: 0.0006
Home Visit: 0.0263
Telephone: 0.0327
Unknown: 0.0235
Video/Online: 0.0008
03H:
GP:
Face-to-Face: 0.0178
Home Visit: 0.0205
Telephone: 0.0098
Unknown: 0.0227
Video/Online: 0.0108
Other Practice staff:
Face-to-Face: 0.0454
Home Visit: 0.0133
Telephone: 0.0074
Unknown: 0.0165
Video/Online: 0.0013
Unknown:
Face-to-Face: 0.0015
Telephone: 0.0094
Unknown: 0.0181
03K:
GP:
Face-to-Face: 0.0242
Home Visit: 0.0192
Telephone: 0.0115
Unknown: 0.0196
Video/Online: 0.0008
Other Practice staff:
Face-to-Face: 0.0419
Home Visit: 0.0192
Telephone: 0.0147
Unknown: 0.0213
Video/Online: 0.0041
Unknown:
Unknown: 0.016
03L:
GP:
Face-to-Face: 0.0285
Home Visit: 0.0162
Telephone: 0.0102
Unknown: 0.0212
Video/Online: 0.0037
Other Practice staff:
Face-to-Face: 0.0617
Home Visit: 0.041
Telephone: 0.0211
Unknown: 0.0344
Video/Online: 0.0251
Unknown:
Face-to-Face: 0.0291
Home Visit: 0.0136
Telephone: 0.0291
Unknown: 0.0178
03N:
GP:
Face-to-Face: 0.0334
Home Visit: 0.0151
Telephone: 0.0108
Unknown: 0.034
Video/Online: 0.0289
Other Practice staff:
Face-to-Face: 0.0692
Home Visit: 0.033
Telephone: 0.0128
Unknown: 0.055
Video/Online: 0.0075
Unknown:
Face-to-Face: 0.0219
Home Visit: 0.0324
Telephone: 0.0249
Unknown: 0.0209
Video/Online: 0.0291
03Q:
GP:
Face-to-Face: 0.0403
Home Visit: 0.0119
Telephone: 0.0103
Unknown: 0.0211
Video/Online: 0.0152
Other Practice staff:
Face-to-Face: 0.0438
Home Visit: 0.0258
Telephone: 0.0202
Unknown: 0.0279
Video/Online: 0.0238
Unknown:
Face-to-Face: 0.0196
Telephone: 0.0291
Unknown: 0.0073
03R:
GP:
Face-to-Face: 0.0235
Home Visit: 0.0144
Telephone: 0.0088
Unknown: 0.0484
Video/Online: 0.0071
Other Practice staff:
Face-to-Face: 0.0551
Home Visit: 0.0244
Telephone: 0.0077
Unknown: 0.0359
Video/Online: 0.0098
Unknown:
Unknown: 0.0187
03W:
GP:
Face-to-Face: 0.0301
Home Visit: 0.03
Telephone: 0.0067
Unknown: 0.0651
Video/Online: 0.0089
Other Practice staff:
Face-to-Face: 0.0491
Home Visit: 0.0273
Telephone: 0.0067
Unknown: 0.0364
Video/Online: 0.0117
Unknown:
Face-to-Face: 0.0291
Home Visit: 0.2557
Telephone: 0.0291
Unknown: 0.0164
04C:
GP:
Face-to-Face: 0.0324
Home Visit: 0.0398
Telephone: 0.0099
Unknown: 0.0204
Video/Online: 0.0309
Other Practice staff:
Face-to-Face: 0.0782
Home Visit: 0.0678
Telephone: 0.011
Unknown: 0.0299
Video/Online: 0.0122
Unknown:
Unknown: 0.0368
04V:
GP:
Face-to-Face: 0.0261
Home Visit: 0.0311
Telephone: 0.0096
Unknown: 0.0345
Video/Online: 0.0089
Other Practice staff:
Face-to-Face: 0.0508
Home Visit: 0.0226
Telephone: 0.0224
Unknown: 0.0197
Video/Online: 0.0186
Unknown:
Unknown: 0.0168
04Y:
GP:
Face-to-Face: 0.0344
Home Visit: 0.0038
Telephone: 0.0149
Unknown: 0.0014
Video/Online: 0.0163
Other Practice staff:
Face-to-Face: 0.0571
Home Visit: 0.0155
Telephone: 0.0743
Unknown: 0.0057
Video/Online: 0.046
Unknown:
Face-to-Face: 0.0291
Home Visit: 0.0174
Telephone: 0.0907
Video/Online: 0.0029
05D:
GP:
Face-to-Face: 0.0285
Home Visit: 0.0051
Telephone: 0.0226
Unknown: 0.0013
Video/Online: 0.0025
Other Practice staff:
Face-to-Face: 0.0585
Home Visit: 0.0484
Telephone: 0.0733
Unknown: 0.0073
Video/Online: 0.0006
Unknown:
Face-to-Face: 0.0291
Home Visit: 0.0423
Telephone: 0.0007
Unknown: 0.0159
05G:
GP:
Face-to-Face: 0.0259
Home Visit: 0.0114
Telephone: 0.0175
Unknown: 0.0153
Video/Online: 0.0007
Other Practice staff:
Face-to-Face: 0.0566
Home Visit: 0.015
Telephone: 0.0474
Unknown: 0.0083
Video/Online: 0.0029
Unknown:
Face-to-Face: 0.0291
Home Visit: 0.0198
Telephone: 0.1292
Unknown: 0.0131
Video/Online: 0.0291
05Q:
GP:
Face-to-Face: 0.0437
Home Visit: 0.0119
Telephone: 0.022
Unknown: 0.0291
Video/Online: 0.0012
Other Practice staff:
Face-to-Face: 0.0562
Home Visit: 0.0158
Telephone: 0.0548
Unknown: 0.0085
Video/Online: 0.0004
Unknown:
Face-to-Face: 0.0052
Home Visit: 0.2673
Telephone: 0.1429
Unknown: 0.0291
Video/Online: 0.0291
05V:
GP:
Face-to-Face: 0.0449
Home Visit: 0.0114
Telephone: 0.0255
Unknown: 0.0291
Video/Online: 0.0291
Other Practice staff:
Face-to-Face: 0.0626
Home Visit: 0.0306
Telephone: 0.046
Unknown: 0.0291
Video/Online: 0.0291
Unknown:
Face-to-Face: 0.0021
Home Visit: 0.0104
Telephone: 0.0291
Unknown: 0.0291
Video/Online: 0.0291
05W:
GP:
Face-to-Face: 0.0458
Home Visit: 0.0075
Telephone: 0.0231
Unknown: 0.0543
Video/Online: 0.002
Other Practice staff:
Face-to-Face: 0.0859
Home Visit: 0.0151
Telephone: 0.0636
Unknown: 0.0038
Video/Online: 0.002
Unknown:
Face-to-Face: 0.0291
Home Visit: 0.0134
Telephone: 0.0062
Unknown: 0.0129
Video/Online: 0.0291
06H:
GP:
Face-to-Face: 0.0306
Home Visit: 0.0206
Telephone: 0.0054
Unknown: 0.03
Video/Online: 0.0106
Other Practice staff:
Face-to-Face: 0.0564
Home Visit: 0.0183
Telephone: 0.0151
Unknown: 0.0379
Video/Online: 0.0123
Unknown:
Face-to-Face: 0.0291
Home Visit: 0.0241
Telephone: 0.0342
Unknown: 0.0151
Video/Online: 0.0291
06K:
GP:
Face-to-Face: 0.0266
Home Visit: 0.015
Telephone: 0.0061
Unknown: 0.0133
Video/Online: 0.0096
Other Practice staff:
Face-to-Face: 0.0585
Home Visit: 0.0517
Telephone: 0.0096
Unknown: 0.041
Video/Online: 0.0124
Unknown:
Home Visit: 0.0168
Telephone: 0.0291
Unknown: 0.0135
06L:
GP:
Face-to-Face: 0.0164
Home Visit: 0.0073
Telephone: 0.0019
Unknown: 0.0221
Video/Online: 0.0146
Other Practice staff:
Face-to-Face: 0.0457
Home Visit: 0.0307
Telephone: 0.0051
Unknown: 0.0383
Video/Online: 0.0295
Unknown:
Unknown: 0.0205
06N:
GP:
Face-to-Face: 0.0376
Home Visit: 0.0109
Telephone: 0.0218
Unknown: 0.0073
Video/Online: 0.0008
Other Practice staff:
Face-to-Face: 0.0714
Home Visit: 0.0144
Telephone: 0.0551
Unknown: 0.0043
Video/Online: 0.002
Unknown:
Face-to-Face: 0.0021
Home Visit: 0.027
Telephone: 0.0052
Unknown: 0.0065
Video/Online: 0.0291
06Q:
GP:
Face-to-Face: 0.0227
Home Visit: 0.0118
Telephone: 0.0081
Unknown: 0.0269
Video/Online: 0.0221
Other Practice staff:
Face-to-Face: 0.0469
Home Visit: 0.0179
Telephone: 0.0151
Unknown: 0.0292
Video/Online: 0.0423
Unknown:
Unknown: 0.0207
06T:
GP:
Face-to-Face: 0.0276
Home Visit: 0.0219
Telephone: 0.0124
Unknown: 0.0352
Video/Online: 0.007
Other Practice staff:
Face-to-Face: 0.051
Home Visit: 0.0248
Telephone: 0.0246
Unknown: 0.0254
Video/Online: 0.0221
Unknown:
Face-to-Face: 0.1155
Home Visit: 0.0098
Telephone: 0.0408
Unknown: 0.025
Video/Online: 0.0291
07G:
GP:
Face-to-Face: 0.0248
Home Visit: 0.1574
Telephone: 0.0066
Unknown: 0.0309
Video/Online: 0.0091
Other Practice staff:
Face-to-Face: 0.0457
Home Visit: 0.0291
Telephone: 0.0061
Unknown: 0.0139
Video/Online: 0.0019
Unknown:
Unknown: 0.0229
07H:
GP:
Face-to-Face: 0.0297
Home Visit: 0.0336
Telephone: 0.0091
Unknown: 0.0186
Video/Online: 0.1359
Other Practice staff:
Face-to-Face: 0.0643
Home Visit: 0.0173
Telephone: 0.0075
Unknown: 0.0125
Video/Online: 0.1429
Unknown:
Face-to-Face: 0.0291
Unknown: 0.0147
07K:
GP:
Face-to-Face: 0.0221
Home Visit: 0.0166
Telephone: 0.0079
Unknown: 0.0182
Video/Online: 0.0019
Other Practice staff:
Face-to-Face: 0.0422
Home Visit: 0.0365
Telephone: 0.0131
Unknown: 0.0256
Video/Online: 0.0027
Unknown:
Face-to-Face: 0.0291
Home Visit: 0.0224
Telephone: 0.0291
Unknown: 0.0148
09D:
GP:
Face-to-Face: 0.036
Home Visit: 0.0698
Telephone: 0.0139
Unknown: 0.0196
Video/Online: 0.0208
Other Practice staff:
Face-to-Face: 0.0747
Home Visit: 0.0915
Telephone: 0.0145
Unknown: 0.0335
Video/Online: 0.0075
Unknown:
Face-to-Face: 0.0689
Home Visit: 0.0042
Telephone: 0.0866
Unknown: 0.0245
10Q:
GP:
Face-to-Face: 0.0385
Home Visit: 0.0235
Telephone: 0.0211
Unknown: 0.0004
Video/Online: 0.0008
Other Practice staff:
Face-to-Face: 0.0679
Home Visit: 0.036
Telephone: 0.0396
Unknown: 0.0037
Video/Online: 0.0007
Unknown:
Face-to-Face: 0.2035
Home Visit: 0.0313
Telephone: 0.0057
Unknown: 0.0291
Video/Online: 0.002
10R:
GP:
Face-to-Face: 0.0344
Home Visit: 0.0291
Telephone: 0.0019
Unknown: 0.0486
Video/Online: 0.011
Other Practice staff:
Face-to-Face: 0.0737
Home Visit: 0.0228
Telephone: 0.0093
Unknown: 0.0452
Video/Online: 0.0037
Unknown:
Unknown: 0.0137
11J:
GP:
Face-to-Face: 0.0275
Home Visit: 0.0242
Telephone: 0.0046
Unknown: 0.0246
Video/Online: 0.0088
Other Practice staff:
Face-to-Face: 0.0499
Home Visit: 0.033
Telephone: 0.0077
Unknown: 0.0461
Video/Online: 0.0242
Unknown:
Unknown: 0.0137
11M:
GP:
Face-to-Face: 0.032
Home Visit: 0.0313
Telephone: 0.0063
Unknown: 0.0131
Video/Online: 0.0261
Other Practice staff:
Face-to-Face: 0.0492
Home Visit: 0.0299
Telephone: 0.0077
Unknown: 0.0181
Video/Online: 0.0229
Unknown:
Face-to-Face: 0.0291
Home Visit: 0.0694
Telephone: 0.0326
Unknown: 0.0132
Video/Online: 0.0291
11N:
GP:
Face-to-Face: 0.0348
Home Visit: 0.0347
Telephone: 0.0106
Unknown: 0.0537
Video/Online: 0.0026
Other Practice staff:
Face-to-Face: 0.0567
Home Visit: 0.03
Telephone: 0.0375
Unknown: 0.0336
Video/Online: 0.0052
Unknown:
Face-to-Face: 0.0099
Home Visit: 0.0145
Telephone: 0.0399
Unknown: 0.0104
Video/Online: 0.0291
11X:
GP:
Face-to-Face: 0.0379
Home Visit: 0.0217
Telephone: 0.0273
Unknown: 0.0177
Video/Online: 0.0007
Other Practice staff:
Face-to-Face: 0.0607
Home Visit: 0.021
Telephone: 0.0556
Unknown: 0.0296
Video/Online: 0.0008
Unknown:
Face-to-Face: 0.0265
Home Visit: 0.0141
Telephone: 0.0102
Unknown: 0.0291
Video/Online: 0.0291
12F:
GP:
Face-to-Face: 0.044
Home Visit: 0.0063
Telephone: 0.0285
Unknown: 0.0032
Video/Online: 0.0005
Other Practice staff:
Face-to-Face: 0.0843
Home Visit: 0.0254
Telephone: 0.0853
Unknown: 0.0009
Video/Online: 0.0002
Unknown:
Face-to-Face: 0.0004
Home Visit: 0.0126
Telephone: 0.0205
Unknown: 0.0291
Video/Online: 0.0291
13T:
GP:
Face-to-Face: 0.0392
Home Visit: 0.0514
Telephone: 0.0142
Unknown: 0.0131
Video/Online: 0.0064
Other Practice staff:
Face-to-Face: 0.0733
Home Visit: 0.0843
Telephone: 0.0632
Unknown: 0.0272
Video/Online: 0.0081
Unknown:
Face-to-Face: 0.0017
Home Visit: 0.0128
Telephone: 0.0258
Unknown: 0.0132
Video/Online: 0.0291
14L:
GP:
Face-to-Face: 0.0638
Home Visit: 0.0284
Telephone: 0.0343
Unknown: 0.0064
Video/Online: 0.0004
Other Practice staff:
Face-to-Face: 0.1139
Home Visit: 0.0585
Telephone: 0.0669
Unknown: 0.0138
Video/Online: 0.0004
Unknown:
Face-to-Face: 0.0182
Home Visit: 0.0129
Telephone: 0.0157
Unknown: 0.0291
Video/Online: 0.0291
14Y:
GP:
Face-to-Face: 0.0308
Home Visit: 0.0954
Telephone: 0.0241
Unknown: 0.0006
Video/Online: 0.0039
Other Practice staff:
Face-to-Face: 0.0642
Home Visit: 0.0188
Telephone: 0.0373
Unknown: 0.0131
Video/Online: 0.0083
Unknown:
Face-to-Face: 0.0018
Home Visit: 0.0144
Telephone: 0.0037
Unknown: 0.0287
15A:
GP:
Face-to-Face: 0.0387
Home Visit: 0.0071
Telephone: 0.0183
Unknown: 0.0377
Video/Online: 0.0004
Other Practice staff:
Face-to-Face: 0.0563
Home Visit: 0.0158
Telephone: 0.0482
Unknown: 0.0537
Video/Online: 0.0019
Unknown:
Face-to-Face: 0.0078
Home Visit: 0.0161
Telephone: 0.0109
Unknown: 0.017
Video/Online: 0.122
15C:
GP:
Face-to-Face: 0.0466
Home Visit: 0.0281
Telephone: 0.0218
Unknown: 0.019
Video/Online: 0.0005
Other Practice staff:
Face-to-Face: 0.0722
Home Visit: 0.0161
Telephone: 0.053
Unknown: 0.0144
Video/Online: 0.0022
Unknown:
Face-to-Face: 0.0009
Home Visit: 0.0119
Telephone: 0.0315
Unknown: 0.0291
Video/Online: 0.0291
15E:
GP:
Face-to-Face: 0.047
Home Visit: 0.0325
Telephone: 0.021
Unknown: 0.0256
Video/Online: 0.013
Other Practice staff:
Face-to-Face: 0.1022
Home Visit: 0.0541
Telephone: 0.0459
Unknown: 0.053
Video/Online: 0.0138
Unknown:
Face-to-Face: 0.0019
Home Visit: 0.4797
Telephone: 0.0116
Unknown: 0.0312
Video/Online: 0.0291
15F:
GP:
Face-to-Face: 0.0371
Home Visit: 0.0128
Telephone: 0.0131
Unknown: 0.0295
Video/Online: 0.0053
Other Practice staff:
Face-to-Face: 0.071
Home Visit: 0.0319
Telephone: 0.0206
Unknown: 0.0434
Video/Online: 0.014
Unknown:
Face-to-Face: 0.0291
Home Visit: 0.0204
Telephone: 0.0183
Unknown: 0.0321
15M:
GP:
Face-to-Face: 0.0281
Home Visit: 0.0283
Telephone: 0.01
Unknown: 0.0119
Video/Online: 0.0042
Other Practice staff:
Face-to-Face: 0.0523
Home Visit: 0.0235
Telephone: 0.0152
Unknown: 0.0281
Video/Online: 0.0082
Unknown:
Face-to-Face: 0.0298
Home Visit: 0.0181
Unknown: 0.0187
Video/Online: 0.0291
15N:
GP:
Face-to-Face: 0.0316
Home Visit: 0.018
Telephone: 0.0125
Unknown: 0.0137
Video/Online: 0.0063
Other Practice staff:
Face-to-Face: 0.0521
Home Visit: 0.03
Telephone: 0.0179
Unknown: 0.0298
Video/Online: 0.0131
Unknown:
Face-to-Face: 0.0035
Home Visit: 0.006
Telephone: 0.0435
Unknown: 0.012
16C:
GP:
Face-to-Face: 0.0328
Home Visit: 0.0274
Telephone: 0.0096
Unknown: 0.0308
Video/Online: 0.0058
Other Practice staff:
Face-to-Face: 0.0654
Home Visit: 0.0337
Telephone: 0.0138
Unknown: 0.0463
Video/Online: 0.0118
Unknown:
Face-to-Face: 0.001
Home Visit: 0.008
Telephone: 0.0154
Unknown: 0.0252
Video/Online: 0.0291
18C:
GP:
Face-to-Face: 0.0338
Home Visit: 0.012
Telephone: 0.0187
Unknown: 0.0119
Video/Online: 0.0013
Other Practice staff:
Face-to-Face: 0.0582
Home Visit: 0.0113
Telephone: 0.0566
Unknown: 0.0057
Video/Online: 0.0009
Unknown:
Face-to-Face: 0.0016
Home Visit: 0.003
Telephone: 0.0504
Unknown: 0.0291
Video/Online: 0.0291
26A:
GP:
Face-to-Face: 0.0288
Home Visit: 0.0159
Telephone: 0.0058
Unknown: 0.0253
Video/Online: 0.0245
Other Practice staff:
Face-to-Face: 0.0494
Home Visit: 0.029
Telephone: 0.0186
Unknown: 0.0369
Video/Online: 0.021
Unknown:
Face-to-Face: 0.0291
Home Visit: 0.0062
Telephone: 0.0291
Unknown: 0.0134
27D:
GP:
Face-to-Face: 0.0381
Home Visit: 0.0589
Telephone: 0.0297
Unknown: 0.0194
Video/Online: 0.0022
Other Practice staff:
Face-to-Face: 0.0705
Home Visit: 0.0194
Telephone: 0.0648
Unknown: 0.023
Video/Online: 0.0002
Unknown:
Face-to-Face: 0.0035
Home Visit: 0.0133
Telephone: 0.0204
Unknown: 0.0291
Video/Online: 0.0291
36J:
GP:
Face-to-Face: 0.0236
Home Visit: 0.0161
Telephone: 0.0079
Unknown: 0.0197
Video/Online: 0.0047
Other Practice staff:
Face-to-Face: 0.0545
Home Visit: 0.0093
Telephone: 0.0078
Unknown: 0.0151
Video/Online: 0.0052
Unknown:
Unknown: 0.0233
36L:
GP:
Face-to-Face: 0.0519
Home Visit: 0.0155
Telephone: 0.0241
Unknown: 0.0229
Video/Online: 0.0017
Other Practice staff:
Face-to-Face: 0.0933
Home Visit: 0.0321
Telephone: 0.063
Unknown: 0.0244
Video/Online: 0.0002
Unknown:
Face-to-Face: 0.0038
Home Visit: 0.039
Telephone: 0.0462
Unknown: 0.0291
Video/Online: 0.0291
42D:
GP:
Face-to-Face: 0.0279
Home Visit: 0.0182
Telephone: 0.0064
Unknown: 0.016
Video/Online: 0.0058
Other Practice staff:
Face-to-Face: 0.0463
Home Visit: 0.0533
Telephone: 0.0099
Unknown: 0.0385
Video/Online: 0.0059
Unknown:
Face-to-Face: 0.0044
Home Visit: 0.0065
Telephone: 0.0291
Unknown: 0.0132
52R:
GP:
Face-to-Face: 0.0358
Home Visit: 0.0217
Telephone: 0.009
Unknown: 0.066
Video/Online: 0.0263
Other Practice staff:
Face-to-Face: 0.0653
Home Visit: 0.0673
Telephone: 0.0176
Unknown: 0.0586
Video/Online: 0.0254
Unknown:
Unknown: 0.0215
70F:
GP:
Face-to-Face: 0.0252
Home Visit: 0.007
Telephone: 0.0059
Unknown: 0.0167
Video/Online: 0.008
Other Practice staff:
Face-to-Face: 0.0498
Home Visit: 0.0224
Telephone: 0.016
Unknown: 0.0219
Video/Online: 0.0332
Unknown:
Face-to-Face: 0.0181
Home Visit: 0.0241
Telephone: 0.0291
Unknown: 0.0116
Video/Online: 0.0024
71E:
GP:
Face-to-Face: 0.0225
Home Visit: 0.0217
Telephone: 0.0072
Unknown: 0.0191
Video/Online: 0.0056
Other Practice staff:
Face-to-Face: 0.051
Home Visit: 0.0264
Telephone: 0.0148
Unknown: 0.0438
Video/Online: 0.0089
Unknown:
Face-to-Face: 0.0291
Unknown: 0.0168
72Q:
GP:
Face-to-Face: 0.057
Home Visit: 0.0168
Telephone: 0.0312
Unknown: 0.0145
Video/Online: 0.0004
Other Practice staff:
Face-to-Face: 0.1107
Home Visit: 0.0309
Telephone: 0.0524
Unknown: 0.0212
Video/Online: 0.0021
Unknown:
Face-to-Face: 0.0003
Home Visit: 0.0175
Telephone: 0.0242
Unknown: 0.0291
Video/Online: 0.0291
78H:
GP:
Face-to-Face: 0.0279
Home Visit: 0.0123
Telephone: 0.0078
Unknown: 0.0282
Video/Online: 0.0077
Other Practice staff:
Face-to-Face: 0.0533
Home Visit: 0.0294
Telephone: 0.0139
Unknown: 0.0298
Video/Online: 0.0123
Unknown:
Face-to-Face: 0.0151
Home Visit: 0.0152
Telephone: 0.0155
Unknown: 0.0137
Video/Online: 0.0291
84H:
GP:
Face-to-Face: 0.0271
Home Visit: 0.0339
Telephone: 0.0102
Unknown: 0.0237
Video/Online: 0.0047
Other Practice staff:
Face-to-Face: 0.0511
Home Visit: 0.029
Telephone: 0.0124
Unknown: 0.0389
Video/Online: 0.0132
Unknown:
Telephone: 0.0291
Unknown: 0.0163
91Q:
GP:
Face-to-Face: 0.0411
Home Visit: 0.0198
Telephone: 0.0162
Unknown: 0.0066
Video/Online: 0.0009
Other Practice staff:
Face-to-Face: 0.0661
Home Visit: 0.0191
Telephone: 0.051
Unknown: 0.0139
Video/Online: 0.0012
Unknown:
Face-to-Face: 0.0081
Home Visit: 0.046
Telephone: 0.0078
Unknown: 0.0291
Video/Online: 0.0291
92A:
GP:
Face-to-Face: 0.034
Home Visit: 0.0178
Telephone: 0.027
Unknown: 0.0087
Video/Online: 0.0001
Other Practice staff:
Face-to-Face: 0.0585
Home Visit: 0.0254
Telephone: 0.0417
Unknown: 0.0106
Video/Online: 0.0002
Unknown:
Face-to-Face: 0.0231
Home Visit: 0.0269
Telephone: 0.0324
Unknown: 0.0145
Video/Online: 0.0291
92G:
GP:
Face-to-Face: 0.0266
Home Visit: 0.0117
Telephone: 0.0036
Unknown: 0.0259
Video/Online: 0.01
Other Practice staff:
Face-to-Face: 0.0491
Home Visit: 0.0183
Telephone: 0.0082
Unknown: 0.037
Video/Online: 0.0142
Unknown:
Face-to-Face: 0.0291
Telephone: 0.005
Unknown: 0.0143
93C:
GP:
Face-to-Face: 0.0545
Home Visit: 0.014
Telephone: 0.0246
Unknown: 0.0031
Video/Online: 0.0015
Other Practice staff:
Face-to-Face: 0.1037
Home Visit: 0.076
Telephone: 0.0487
Unknown: 0.0013
Video/Online: 0.0011
Unknown:
Face-to-Face: 0.0088
Home Visit: 0.0252
Telephone: 0.0078
Unknown: 0.0291
Video/Online: 0.0291
97R:
GP:
Face-to-Face: 0.0308
Home Visit: 0.0173
Telephone: 0.0226
Unknown: 0.0146
Video/Online: 0.0024
Other Practice staff:
Face-to-Face: 0.0585
Home Visit: 0.0252
Telephone: 0.0519
Unknown: 0.0043
Video/Online: 0.0092
Unknown:
Face-to-Face: 0.037
Home Visit: 0.0683
Telephone: 0.0203
Unknown: 0.0216
99A:
GP:
Face-to-Face: 0.0434
Home Visit: 0.0132
Telephone: 0.0333
Unknown: 0.0245
Video/Online: 0.0022
Other Practice staff:
Face-to-Face: 0.1079
Home Visit: 0.0514
Telephone: 0.0951
Unknown: 0.0079
Video/Online: 0.0022
Unknown:
Face-to-Face: 0.0056
Home Visit: 0.01
Telephone: 0.0488
Unknown: 0.0291
Video/Online: 0.0291
99C:
GP:
Face-to-Face: 0.0302
Home Visit: 0.0207
Telephone: 0.021
Unknown: 0.0215
Video/Online: 0.0041
Other Practice staff:
Face-to-Face: 0.0621
Home Visit: 0.0385
Telephone: 0.0386
Unknown: 0.0136
Video/Online: 0.0216
Unknown:
Face-to-Face: 0.0015
Home Visit: 0.0145
Telephone: 0.0532
Unknown: 0.0202
Video/Online: 0.0291
99E:
GP:
Face-to-Face: 0.0179
Home Visit: 0.0132
Telephone: 0.004
Unknown: 0.0136
Video/Online: 0.0104
Other Practice staff:
Face-to-Face: 0.0396
Home Visit: 0.0054
Telephone: 0.0043
Unknown: 0.0201
Video/Online: 0.0189
Unknown:
Unknown: 0.0163
99F:
GP:
Face-to-Face: 0.0246
Home Visit: 0.0738
Telephone: 0.0101
Unknown: 0.0221
Video/Online: 0.0057
Other Practice staff:
Face-to-Face: 0.0436
Home Visit: 0.0485
Telephone: 0.0064
Unknown: 0.0247
Video/Online: 0.0036
Unknown:
Unknown: 0.0264
99G:
GP:
Face-to-Face: 0.0279
Home Visit: 0.0125
Telephone: 0.0121
Unknown: 0.0338
Video/Online: 0.0182
Other Practice staff:
Face-to-Face: 0.0733
Home Visit: 0.0088
Telephone: 0.0087
Unknown: 0.0293
Video/Online: 0.0189
Unknown:
Unknown: 0.0323
A3A8R:
GP:
Face-to-Face: 0.0551
Home Visit: 0.023
Telephone: 0.0273
Unknown: 0.0043
Video/Online: 0.0041
Other Practice staff:
Face-to-Face: 0.1167
Home Visit: 0.0356
Telephone: 0.0568
Unknown: 0.0023
Video/Online: 0.0027
Unknown:
Face-to-Face: 0.0043
Home Visit: 0.1114
Telephone: 0.0269
Unknown: 0.0217
Video/Online: 0.0291
B2M3M:
GP:
Face-to-Face: 0.0405
Home Visit: 0.0178
Telephone: 0.0215
Unknown: 0.0011
Video/Online: 0.0005
Other Practice staff:
Face-to-Face: 0.0775
Home Visit: 0.0133
Telephone: 0.052
Unknown: 0.0011
Video/Online: 0.0181
Unknown:
Face-to-Face: 0.0029
Home Visit: 0.0076
Telephone: 0.0079
Unknown: 0.0291
Video/Online: 0.0291
D2P2L:
GP:
Face-to-Face: 0.0463
Home Visit: 0.0188
Telephone: 0.0234
Unknown: 0.0189
Video/Online: 0.0023
Other Practice staff:
Face-to-Face: 0.0885
Home Visit: 0.0239
Telephone: 0.0569
Unknown: 0.0204
Video/Online: 0.0048
Unknown:
Face-to-Face: 0.0006
Home Visit: 0.0132
Telephone: 0.0026
Unknown: 0.0245
Video/Online: 0.0291
D4U1Y:
GP:
Face-to-Face: 0.0615
Home Visit: 0.0133
Telephone: 0.0244
Unknown: 0.0023
Video/Online: 0.0012
Other Practice staff:
Face-to-Face: 0.0774
Home Visit: 0.0194
Telephone: 0.0595
Unknown: 0.024
Video/Online: 0.0046
Unknown:
Face-to-Face: 0.0291
Home Visit: 0.0372
Telephone: 0.0291
Unknown: 0.0291
Video/Online: 0.0291
D9Y0V:
GP:
Face-to-Face: 0.0353
Home Visit: 0.0167
Telephone: 0.0362
Unknown: 0.0149
Video/Online: 0.0046
Other Practice staff:
Face-to-Face: 0.0624
Home Visit: 0.0227
Telephone: 0.0361
Unknown: 0.0234
Video/Online: 0.0122
Unknown:
Face-to-Face: 0.0019
Home Visit: 0.0145
Telephone: 0.09
Unknown: 0.0149
Video/Online: 0.0291
M1J4Y:
GP:
Face-to-Face: 0.0336
Home Visit: 0.0191
Telephone: 0.0073
Unknown: 0.0409
Video/Online: 0.0138
Other Practice staff:
Face-to-Face: 0.0667
Home Visit: 0.0337
Telephone: 0.0129
Unknown: 0.0499
Video/Online: 0.0091
Unknown:
Unknown: 0.0243
M2L0M:
GP:
Face-to-Face: 0.0314
Home Visit: 0.0205
Telephone: 0.0157
Unknown: 0.0516
Video/Online: 0.0012
Other Practice staff:
Face-to-Face: 0.0587
Home Visit: 0.0463
Telephone: 0.0449
Unknown: 0.0514
Video/Online: 0.0007
Unknown:
Face-to-Face: 0.0024
Home Visit: 0.0618
Telephone: 0.0068
Unknown: 0.0291
Video/Online: 0.0291
W2U3Z:
GP:
Face-to-Face: 0.0422
Home Visit: 0.0242
Telephone: 0.0174
Unknown: 0.011
Video/Online: 0.0244
Other Practice staff:
Face-to-Face: 0.0854
Home Visit: 0.0697
Telephone: 0.0403
Unknown: 0.0234
Video/Online: 0.0616
Unknown:
Face-to-Face: 0.0065
Home Visit: 0.051
Telephone: 0.0129
Unknown: 0.0283
Video/Online: 0.1221
X2C4Y:
GP:
Face-to-Face: 0.0262
Home Visit: 0.0216
Telephone: 0.0087
Unknown: 0.0317
Video/Online: 0.0044
Other Practice staff:
Face-to-Face: 0.0468
Home Visit: 0.0104
Telephone: 0.0087
Unknown: 0.043
Video/Online: 0.0041
Unknown:
Face-to-Face: 0.0291
Unknown: 0.0238